REFUND POLICY

 

Welcome to our Exchange Policy!

We want you to feel fabulous in your new outfit, but we understand that sometimes the fit or style may not be as expected. That's why we offer a hassle-free 7 days Replacement or Exchange policy, because we want you to love every stitch of your purchase.

Here are the details of our exchange policy:

1. The Time Warp: You have a generous 7 days from the date of delivery to initiate a replacement or exchange. We understand that time flies, so we've given you a bit of breathing room to make up your mind.

2. Tag Olympics: To ensure a smooth return process, please make sure the original tags are still intact. Just like fashion, our tags are the little details that make a big difference.

3. A Minty Fresh Guarantee: In order for us to accept your replacement or exchange, the product must be in its original condition. It should be unworn, unwashed, unaltered, and free from any odors. We want every garment to be as fresh as a newly laundered shirt.

4. The Return Tango: To start the replacement or exchange process, simply reach out to our customer care team with your order details. They will guide you through the steps and make sure you're dancing your way to a seamless experience.

5. The Exchange Mambo: Once we receive your returned item and inspect it for compliance with our return policy, we will send another product of your choice. Please note that refund is not here and in case you don't want to get another product at that time, we'll issue store credits.

6. Final Sale Tango: Please note that some items may be marked as "Final Sale," which means they cannot be returned or exchanged. We'll always make sure to mention this on the product page, so keep an eye out for those passionate red tags!

At SLEVEN, we're committed to ensuring your shopping experience is as smooth as silk. If you have any further questions or need assistance with a return or exchange, our dedicated team is here to assist you. Let's create a fashion-forward journey together!

Remember, it's not just an exchange policy; it's a chance for you to strut back into the world of fashion with confidence.

Note: Sale products are not eligible for Replace/Exchange. Products ordered by using any third party voucher code are also not eligible for any return or exchange.

 

Our contact information is posted below:

support@sleven.in

5N/26, First Floor, New Industrial Township 5 , Faridabad, 121001 Faridabad HR, India

+91 9540690707